By accessing information and/or purchasing items on www.HurricaneCletis.com, you agree to the following conditions:
‘User’ is hereby defined as any person or entity purchasing any product or service from Hurricane Cletis. Hurricane Cletis (Canada), its employees and the creator of this website is hereby defined as ‘Hurricane Cletis’.
Hurricane Cletis, its agents or employees and / or the creator of this website shall not be held liable to anyone for any errors, omissions or inaccuracies under any circumstances. The entire risk for utilizing the information contained on this site or linked to this site rests solely with the users of this site.
Other than as specifically provided in any separate formal purchase agreement between you and Hurricane Cletis, these terms and conditions (this “Agreement”) apply to all of your online purchases from the website at www.HurricaneCletis.com (the “Site”) and may not be altered, supplemented, or amended by you through the use of any other document(s). Any attempt to alter, supplement, or amend this document or to enter an order for product(s) which is subject to additional or altered terms and conditions will be null and void, unless otherwise agreed to in a written agreement signed by both you and Hurricane Cletis.
By purchasing products and/or services from the Site, you agree to be bound by and accept this Agreement. Orders are not binding upon Hurricane Cletis until accepted by Hurricane Cletis. We reserve the right to refuse service to anyone. Hurricane Cletis will indicate its acceptance of an order by acknowledging your order by reply email or by shipping the ordered items to you.
Because prices, product descriptions, and availability can change quickly, Hurricane Cletis does not warrant the accuracy or completeness of the information provided on the Site.
At this time, Internet orders are paid for using PayPal, and for residents of Canada, United States of America and the United Kingdom. In addition to this payment method, you can phone or mail orders to us and pay by money order. Just call us at 306-280-3640 to place your order, or complete an online order and submit your payment. All non-PayPal orders are subject to a 10-business-day hold for payment clearance.
Changing or Canceling an Order
You can add or delete items at any time during the order process before you give final confirmation of the order. After your order has been submitted, you can still change the order by contacting Hurricane Cletis via email or by phone 306-280-3640 as long as it has not already been shipped. Please note that once your order has been shipped, it is considered final and cannot be changed/canceled. If you need to cancel your order after you submit it online, please contact us immediately.
Some products may be limited to stock on hand and are offered on a first come, first served basis.
Separate charges for shipping and handling will be shown on your order form. Most orders received before 6:00 p.m. Central Standard Time, Monday through Friday, are shipped within 48 hours. Orders placed on Saturdays, Sundays, or holidays will be processed within 72 hours. We reserve the right to make partial shipments, which will not relieve you of your obligation to pay for the remaining deliveries. All items purchased from Hurricane Cletis are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier. For more information on our shipping policies, including rates, delivery times, and delays, please call us at 306-280-3650.
Shipping delivery dates that are displayed on our website are provided directly from Canada Post and are to be treated as delivery date estimates only. Hurricane Cletis is not responsible for any delays in package delivery.
30-Day 100% Satisfaction Guarantee
Returns will only be accepted within 30 days of your purchase. We must be contacted prior to you shipping a return to us. Unless otherwise stated or arranged, the User is responsible for freight charges associated with product returns. Returns must include all original packaging, manuals and warranty cards. User must supply a copy of the original invoice. All returns will be inspected for wear or abuse, additional charges may apply. Returns after 30 days will NOT be accepted. Hurricane Cletis does not give cash refunds if you paid by PayPal, Visa or Mastercard. You will be refunded by a credit to your PayPal account (processed within 7 business days), or to your credit card.
Resale or Export
You agree and represent that you are buying for your own personal use only, and not for resale or export.
The section headings used herein are for convenience of reference only and do not form a part of these terms and conditions, and no construction or inference shall be derived therefrom.
User will take all necessary measures to preclude Hurricane Cletis from being made a party to any lawsuit or claim regarding Hurricane Cletis’ products and services provided to any customer or end user. User hereby agrees to indemnify and hold harmless Hurricane Cletis from any and all claims of whatever nature, expenses, demands, liabilities, losses, costs and claims, including reasonable attorney’s fees asserted against Hurricane Cletis that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it’s agents, employees or assigns.
In the event that any portion of this Agreement is held to be unenforceable, the unenforceable portion shall be construed in accordance with applicable law as nearly as possible to reflect the original intentions of the parties and the remainder of the provisions shall remain in full force and effect.
Hurricane Cletis will not be responsible for performance of its obligations hereunder where delayed or hindered by war, riots, embargoes, strikes or acts of its vendors, suppliers, or workmen (whether of Hurricane Cletis or others), accidents, acts of God, or any other event beyond its reasonable control.
This Agreement shall be governed by and construed in accordance with the laws of the Province of Saskatchewan, without regard to any provisions thereof which would cause the application of the laws of any other jurisdiction to this Agreement. Any cause of action User may have with respect to the Service must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is barred.
Although Hurricane Cletis backs up it’s systems regularly and works to prevent technical problems, system failures, and service disruptions, such occurrences are possible, particularly in connection with such things as total power losses, natural calamities, acts of war or terrorism, acts of God, destructive acts of hackers, or bandwidth changes on the Internet. It is specifically agreed that Hurricane Cletis shall under no circumstances be liable for any consequential damages.
How We Use Your Information
When ordering, you will provide information such as physical address, telephone number and email address. Without this information, an order cannot be shipped and/or billed. An email may be sent to you, or a phone call made if there is any trouble processing your order. We use Canada Post to deliver your order, process your payment via PayPal to bill you for those goods and services. Hurricane Cletis and the aforementioned third party companies do not retain, share, store nor use personally identifiable information for any secondary purposes. We will not sell, share, nor rent information to any third party marketer without your express knowledge and consent as outlined in this statement.
We take every precaution to protect your privacy. When you submit sensitive information via the website, the information is protected both online and offline. When sensitive information such as a credit card number is required, that information is transmitted with the most advanced encryption software in the industry as provided by our partners at Paypal. All personal information is protected offline as well in our restricted offices. Only employees who need the information to perform a specific job (for example, a billing specialist or a customer service representative) are granted access to personally identifiable information. The computers on which information is stored are kept in a secure and closely monitored environment.
For each visitor to our site, the web server automatically recognizes and collects, where possible, the domain name/IP address, pages visited, length of visit, and other general usage data. This information is not linked to personally identifiable information. It is collected and stored with the same information from all visitors in a log file. This log file is then used to determine general site usage patterns and to analyze trends so that a more useful, streamlined experience may be provided.
A cookie is a piece of data stored on your hard drive. Cookies allow us to optimize your experience on the site. For instance, by setting a cookie, you would not have to log in a password more than once, thereby saving time. Usage of a cookie is in no way linked to any personally identifiable information while on this site. Once you close you browser, the cookie simply terminates. If you reject the cookie, you may still use this site. However, your usage in some areas of the site may be limited.
We do not sell products for purchase by children. We sell children’s products for purchase by adults as a small percentage of our business. If you are under 13, you may use this site only with express permission of a parent or guardian. Children under 13 may not register on our site without the express written consent of a parent or guardian.
When Leaving This Site
This web site contains links to other, non-affiliated sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you when you leave this site to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by Underdog Music.